Refund policy

Return & Refund Policy

Custom & Personalized Items

All personalized and custom-made magnets are FINAL SALE and cannot be returned or refunded.

This includes:

• Personalized Fridge Magnets
• Business Card Magnets
• Invitation Magnets
• Any other custom-designed products

Please carefully review your order details, including spelling, design, and quantity before placing your order. We are not responsible for errors in customer-provided information.

Standard (Non-Personalized) Items

If you are not satisfied with your purchase of a standard, non-personalized item, you may return it within 14 days of delivery for a refund, subject to the following conditions:

• Items must be unused and in their original condition
• Items must be in their original packaging
• You must contact us within 14 days of receiving your order to initiate a return
• Customer is responsible for return shipping costs
• Refunds will be issued to the original payment method once the return is received and inspected

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery with:

• Your order number
• Photos of the damaged or defective item
• Description of the issue

We will review your claim and, if approved, will send you a replacement at no additional cost or issue a full refund.

How to Initiate a Return

To start a return, please contact us with your order number and reason for return. We will provide you with return instructions.

Refund Processing Time

Once we receive your return, please allow 5-10 business days for us to process your refund. You will receive an email confirmation once your refund has been processed.

Questions?

If you have any questions about our return policy, please contact us.